FASTPASS / MHT Smart Rewards

FASTPASS / MHT Smart Rewards FAQs

FAQs

What if I want to still use my FASTPASS card? How do I set this up?

Current passengers with FASTPASS cards can still use them with LAZ Parking. Please visit the parking office located at the garage exit to update your credit card information at your convenience.

What is the new rewards program, and how do I sign up for this?

Passengers can sign up for the new MHT Smart Rewards program by contacting the parking office at parking@flymanchester.com. Full details of this program and a special sign-up offer will be sent to you directly.

Do I get to keep my rewards from the old FASTPASS system?

Do you have current points in your FASTPASS account? No problem! LAZ Parking will be sending out instructions on how to redeem your current points balance in the coming weeks.

What other changes will be happening with this transition?

LAZ Parking plans to make many upgrades to our parking program. These include:

  • Online Reservations: Through the LAZ Parking app, passengers can reserve their parking online ahead of time. When you get to the Airport, simply scan in and out with your reservation QR code.
  • Payment Process: Passengers will see new parking equipment in the entrance and exit lanes. Upon entry, simply press the ticket button. Keep your ticket with you until you exit, where you can insert the ticket and pay in a variety of methods (cash, credit, debit).
  • Open/Closed Lots: Current information on what lots are open or closed can be found here.
  • Prices: Current prices for various parking lots can be found here.

How do I contact for further information?

For any questions or concerns, you can reach the LAZ Parking office at parking@flymanchester.com.

TERMS & CONDITIONS/DISCLAIMER – MHT Frequent Parker, FASTPASS PROGRAM

Manchester-Boston Regional Airport reserves the right to modify, change or cancel the Frequent Parker FASTPASS Program at any time. FASTPASS accounts that reflect “NO” parking activity for 18 months will be considered inactive and will be deactivated. Lost/Damaged FASTPASS cards will incur a $15.00 replacement fee, charged to the credit/debit card that is linked to your account. MHT, and/or its agents, will not be responsible for any/all charges made to your account prior to MHT being notified of the lost/stolen cards. MHT is not responsible for the accuracy of your personal or credit card information provided when setting up or editing your account. Any and all Reward Points have no cash value and are not transferrable from one account to another. Unredeemed rewards points will not be valid after 18 months or in the event of the termination of the FASTPASS Program or deactivation, cancelation or termination of your account.